Shipping Policy
At SxS Network, we ship performance parts directly from our vendor partners' warehouses across the country. That means fast delivery β but it also means shipping is calculated per-brand, not baked into inflated product prices.
π Shipping Rates β Calculated at Checkout
We don't tack "free" shipping onto product prices to hide the cost. Every rate you pay is a real rate from a real carrier, shown before you complete your purchase.
How it works:
- Each brand in your cart calculates its own shipping rate at checkout based on weight, dimensions, and your destination.
- Multiple brands in one cart = multiple shipping lines. You'll see each one itemized before you pay.
- Rates come from live UPS, FedEx, and USPS pricing.
Why it works this way:
We're a dropship retailer β parts ship directly from the brand's warehouse to your door, not from a middleman. That cuts days off delivery times, but it means we can't consolidate a multi-brand order into a single box.
π¦ Oversized & Heavy Freight
Some products require specialized handling and don't ship at standard carrier rates:
- Roll Cages & Chassis β built to order (3β4 weeks). Freight is NOT charged at checkout. We quote LTL freight after your cage is built and contact you for approval before shipment. Freight is billed on a separate invoice.
- Heavy Fabrication Parts β some oversized items carry a flat-rate freight surcharge already included in the product price.
- Full-Glass Windshields β heavy freight required due to size and fragility. Rate shown at checkout.
- Other Oversized Items β certain cages, seats, tires, and specialty products may fall outside standard shipping. Product pages for these items are marked with a bold orange freight disclaimer so you know before you buy.
β±οΈ Processing & Handling
- Order Cut-off Time: 2:00 PM MST
- Handling Time: Most orders ship within 1β2 business days (MondayβFriday). Many orders placed before the 2 PM cutoff ship the same day.
- Custom-built items, cages, and specialized suspension components may require additional lead time.
π Expedited Shipping
Expedited shipping is available on a case-by-case basis by vendor. To request it, add a note at checkout ("Please expedite"). We'll respond within 1 business day with a quote or let you know if expedited isn't available for your selected products. Your order ships standard at no extra charge if expedited isn't available or you decline the quote.
π¦ Transit Times
Once your order has been picked up by the carrier (UPS, FedEx, or USPS), typical transit times are:
- Contiguous US (Standard): 3β5 business days
- Expedited (when approved): 1β2 business days
- Heavy Freight / LTL: 5β10 business days, appointment delivery
π Tracking Your Order
As soon as your parts leave the warehouse, you'll receive an automated email with your tracking number. Multi-brand orders receive multiple tracking numbers β one per brand. Monitor your shipment's progress directly through the carrier's website.
β οΈ Shipping Restrictions
- We currently ship within the United States.
- For Alaska, Hawaii, or international destinations, contact us at mail@sxsnetwork.com for a custom shipping quote.
- We cannot ship to P.O. Boxes for large or heavy items (axles, tires, cages, etc.).
- Heavy freight items typically require a commercial address with a forklift or loading dock. If shipping to a residential address, please contact us in advance β additional residential/lift-gate fees may apply.